Come Join the ePromos Team!

At ePromos we care about every employee, we value their experiences and champion their individualities. Our employees are the experts who provide our clients with the creative ideas, long-term products, trusted resources, and viable options — everything needed to help them confidently build their brands using the simple tools on our easy-to-navigate website. We have a unique culture — one that consists of a flexible and collaborative workforce spread across the country. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.

ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise-level solutions consistently set us apart.

Greatest Companies to Work for PPB 2022!

Over the past nine years one of our industry’s leading associations, PPAI (Promotional Products Assoc. Int’l), has been conducting a top-workplace competition.

ePromos was chosen from thousands of promotional product distributors as one of the top-rated companies, determined solely by employee scores, earning us a coveted place as one of the foremost companies to work for in our industry.

Check out our other awards here.

In addition to the fun and positive work environment that we provide you will also receive:

Competitive Compensation Package
Medical, Dental, Vision, Life and Ancillary product options
HSA and FSA
Traditional and Roth 401(k) with employer matching contributions
Paid Time Off with Holidays
An engaging work life with life balance
Growth opportunities
100% remote workforce

Our Hiring Process

We accept online applications making your initial process quick and easy. Every day applications are reviewed by a member of the ePromos Hiring Team and evaluated based on your experience and skills not just the requisition you applied to, finding the best fit for you in our organization. As you begin our multi-step interview process you may meet peers, managers, directors and executive team members within our organization. We want this process to be just as informative to you, about us so ask all the questions you want!

Equal Opportunity Law Statement
FLSA Rights
OSC Right to Work
Pay Transparency
Polygraph Protection
E-Verify

eCommerce Project Manager

Remote

Full Time

Mid Level

BASIC FUNCTION SUMMARY:
The eCommerce Project Manager is responsible for overseeing the planning, execution, and delivery of online projects, ensuring that digital commerce initiatives align with business goals, are completed on time, and deliver a superior eCommerce experience from acquisition to retention. This role requires a blend of project management expertise, digital marketing knowledge, and a strong understanding of e-commerce platforms and integrations to drive continuous improvement.

KEY RESPONSIBILITIES:

Project Leadership: Direct all phases of e-commerce projects, ensuring alignment with business objectives and stakeholder expectations
Cross-functional Collaboration: Facilitate communication between teams, resolving conflicts, and ensuring all parties are informed and engaged
Stakeholder Management: Serve as the main point of contact between internal teams (Ecomm/IT, Marketing & Merchandising) and external business clients, ensuring clear communication and alignment on project goals and deliverables
Process Optimization: Identify and address inefficiencies in e-commerce operations, streamline workflows, and recommend system improvements
Third Party Vendors & Tools: Own and manage tools that impact cross-functional teams, including Google Business Tools, Forms, Chat/Phone Function, Affiliate & Loyalty Programs
Performance Analysis: Set and monitor KPIs, analyze sales and traffic data, and use insights to refine strategies and enhance ROI
Customer Experience: Work with UI/UX teams to optimize the online shopping journey, improve site usability, and increase conversion rates
Resource Management: Allocate and manage internal and external resources, including team members and third-party vendors
Risk and Change Management: Anticipate potential project risks, develop contingency plans, and manage change processes to ensure project success
Reporting: Provide regular updates to senior management on project status, challenges, and achievements.
Drive the successful execution of e-commerce initiatives by leading cross-functional teams, optimizing project workflows, and ensuring the timely delivery of digital solutions
Leverage data-driven insights to enhance user experience and maximize online sales performance
Champion collaboration and innovation to achieve business objectives and deliver measurable results in a fast-paced digital environment

ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations:

Lead and coordinate all planning aspects of e-commerce projects, from initial concept and strategy through to launch and ongoing optimization
Serve as the main liaison between cross-functional teams, including marketing, merchandising, and ecommerce/IT, to ensure seamless project execution and communication
Coordinate the integration of e-commerce platforms with internal systems (ERP, CRM, inventory management) and ensure seamless data flow between businesses
Develop and maintain detailed project scope plans, set timelines, and allocate resources to achieve project objectives
Partner with Marketing & Merchandising to oversee the delivery of design, functionality, products, and user experience of e-commerce platforms, ensuring sites are ergonomic, functional, and optimized for sales conversions
Analyze market trends, customer behavior, and sales data to identify opportunities for growth and areas for improvement
Ensure ongoing site maintenance, content management, and regular updates to product listings, pricing, and promotions
Ensure all e-commerce initiatives comply with relevant regulations, security & compliance standards, payment gateway, and best practices
Manage relationships with third-party vendors, technology partners, and platform providers
Ensure compliance with quality assurance standards and risk management protocols throughout the project lifecycle
Foster a culture of collaboration, innovation, and accountability within the project team

MINIMUM REQUIREMENTS:

3-5 years of experience in e-commerce or project management
Proven experience managing e-commerce or digital projects, preferably in a B2B or B2C environment
Strong understanding of e-commerce platforms (e.g., BigCommerce or Shopify), CRM & Marketing Automation tools (e.g., NetSuite & HubSpot), content management systems, and analytics tools (e.g., Google Analytics)
Strong analytical and problem-solving skills; experience with project management software (e.g., Asana, Jira, or Trello)
Understanding of e-commerce plug-ins, including Chat & Call functions
Familiarity with Google Search Console, Google Tag Manager, and Google Merchant Center
Technical proficiency with e-commerce platforms and integrations (e.g, APIs & ERP connectors)
Ability to multitask, prioritize, and adapt in a fast-paced, evolving digital environment
Knowledge of digital marketing techniques, UX/UI principles, and web technologies
Experience with Agile development methodologies
Strong problem-solving and analytical skills
Excellent written and verbal communication skills

Required Education:

Bachelor's degree in Business, Marketing, IT, or a related field, or equivalent experience
PMP or a similar certification is a plus

WORKING CONDITIONS:

Position is fully remote to the US only
Ability to accommodate multiple time zones with primary ET (EST/EDT)
Dedicated workspace and high-speed internet
Frequent video conference/email/chat

PHYSICAL DEMANDS:

Maintaining a stationary position for up to 50% of the workday
Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner
Clarity of vision of 30” or less
Ability to perceive sound in the capacity of oral communication
Exertion of up to 10 lbs. of force as related to the lifting or moving of objects

Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. The Company will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.

We are an Equal Opportunity Employer!
ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We do not accept resume submissions from third party recruiters.

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