Come Join the ePromos Team!

At ePromos we care about every employee, we value their experiences and champion their individualities. Our employees are the experts who provide our clients with the creative ideas, long-term products, trusted resources, and viable options — everything needed to help them confidently build their brands using the simple tools on our easy-to-navigate website. We have a unique culture — one that consists of a flexible and collaborative workforce spread across the country. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.

ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise-level solutions consistently set us apart.

Greatest Companies to Work for PPB 2022!

Over the past nine years one of our industry’s leading associations, PPAI (Promotional Products Assoc. Int’l), has been conducting a top-workplace competition.

ePromos was chosen from thousands of promotional product distributors as one of the top-rated companies, determined solely by employee scores, earning us a coveted place as one of the foremost companies to work for in our industry.

Check out our other awards here.

In addition to the fun and positive work environment that we provide you will also receive:

Competitive Compensation Package
Medical, Dental, Vision, Life and Ancillary product options
HSA and FSA
Traditional and Roth 401(k) with employer matching contributions
Paid Time Off with Holidays
An engaging work life with life balance
Growth opportunities
100% remote workforce

Our Hiring Process

We accept online applications making your initial process quick and easy. Every day applications are reviewed by a member of the ePromos Hiring Team and evaluated based on your experience and skills not just the requisition you applied to, finding the best fit for you in our organization. As you begin our multi-step interview process you may meet peers, managers, directors and executive team members within our organization. We want this process to be just as informative to you, about us so ask all the questions you want!

Equal Opportunity Law Statement
FLSA Rights
OSC Right to Work
Pay Transparency
Polygraph Protection
E-Verify

eCommerce Program Account Manager

Remote

Full Time

Mid Level

JOB TITLE:                        Program Account Manager
LOCATION:                       Fully Remote
FLSA CLASS: Salaried Exempt
POSTING DATE:               07-May-2024

BASIC FUNCTION SUMMARY:
Answering to the VP of Program Sales & Activation, the Program Account Manager (PAM) is responsible for developing and managing the online company store program(s) assigned to them and meeting and exceeding assigned sales and profitability goals. This includes cultivating and developing relationships with the Client’s primary stakeholders.

The following duties are not intended to serve as a comprehensive list of all duties required in this position. This job description is intended to summarize the major duties and responsibilities. This role may not be required to perform all duties listed and may be required to perform additional duties as requested.

ESSENTIAL FUNCTIONS: Duties, Responsibilities, and Expectations

Primary point of contact for cross-functional client partners/brands to evaluate, prioritize, develop, manage, implement, and test all online website initiatives
Determine and maintain inventory levels, perform inventory analysis, review the weekly reorder report, place inventory orders when needed, advise proper inventory turns, and act on product closeouts
Assure the program is meeting all contractual requirements
Lead a team with cross-functional roles to prepare weekly, monthly, and quarterly reporting, including sales, inventory, and Google Analytics, as well as quarterly business reviews
Supervise the user experience of the online company store including site navigation, content development, online sales funnels, and online promotional campaigns, and be their primary point of contact
Utilize the ePromos sourcing protocol and partner with the Merchandising Team to create and update a core items collection in which to merchandise programs
The PAM is responsible for preparing and presenting business reviews on a cadence agreed to by the Client
The PAM must prepare, attend, and run weekly Client calls
The PAM is responsible for providing the Client with ideas and solutions for inventory and on-demand products, warehouse and fulfillment solutions, is responsible for proper branding of the store, and developing a marketing calendar to promote and drive sales to meet sales targets
The PAM is accountable for inventory order entry review, and inventory management including the weekly reorder report, timeline management, the master products spreadsheet, P&L management, and on-time delivery
The PAM will help develop and execute the overall program sales strategy of assigned accounts, identify new stakeholders to develop the audience that has access to the portal, prepare and execute onsite sales as needed, and be a strong partner to the Sales Team for all account(s) they manage
The PAM will partner with the Operations Team to help drive operational efficiencies of the programs they manage, the Merchandising Team to most effectively merchandise the store according to ePromos sourcing protocol, IT Team for site development and functionality, and Accounting Team for accurate account set up and billing

MINIMUM REQUIREMENTS:

Minimum of 5 years' Promotional Product Industry experience
Minimum of 3 years leading a team with demonstrated results of consistently meeting & exceeding sales performance targets
Significant knowledge of how promotional products are utilized.
Demonstrated strong business judgment and decision-making skills; ability to identify, prioritize, and articulate highest impact initiatives.
Proven leadership of large eCommerce projects.
Experience with B2B and B2C eCommerce.
Extensive knowledge of eCommerce technology and web analytics.
Sound judgment in decision-making and problem-solving
Always maintain the highest level of confidentiality and professional conduct

WORKING CONDITIONS:

Position is fully remote to the US only
Ability to accommodate multiple time zones with primary ET (EST/EDT)
Dedicated workspace and high-speed internet
Frequent video conference/email/chat

PHYSICAL DEMANDS:

Maintaining a stationary position for up to 50% of the workday
Consistently operate a computer and other productivity equipment including keyboard, webcam, and document scanner
Clarity of vision of 30” or less
Ability to perceive sound in the capacity of oral communication
Exertion of up to 10lbs. of force as related to the lift or movement of objects

We are an Equal Opportunity Employer!
ePromos is committed to creating a diverse workplace environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We do not accept resume submissions from third party recruiters.

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application