Come Join the ePromos Team!

At ePromos we care about every employee, we value their experiences and champion their individualities. Our employees are the experts who provide our clients with the creative ideas, long-term products, trusted resources, and viable options — everything needed to help them confidently build their brands using the simple tools on our easy-to-navigate website. We have a unique culture — one that consists of a flexible and collaborative workforce spread across the country. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.

ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise-level solutions consistently set us apart.

Greatest Companies to Work for PPB 2022!

Over the past nine years one of our industry’s leading associations, PPAI (Promotional Products Assoc. Int’l), has been conducting a top-workplace competition.

ePromos was chosen from thousands of promotional product distributors as one of the top-rated companies, determined solely by employee scores, earning us a coveted place as one of the foremost companies to work for in our industry.

Check out our other awards here.

In addition to the fun and positive work environment that we provide you will also receive:

Competitive Compensation Package
Medical, Dental, Vision, Life and Ancillary product options
HSA and FSA
Traditional and Roth 401(k) with employer matching contributions
Paid Time Off with Holidays
An engaging work life with life balance
Growth opportunities
100% remote workforce

Our Hiring Process

We accept online applications making your initial process quick and easy. Every day applications are reviewed by a member of the ePromos Hiring Team and evaluated based on your experience and skills not just the requisition you applied to, finding the best fit for you in our organization. As you begin our multi-step interview process you may meet peers, managers, directors and executive team members within our organization. We want this process to be just as informative to you, about us so ask all the questions you want!

Equal Opportunity Law Statement
FLSA Rights
OSC Right to Work
Pay Transparency
Polygraph Protection
E-Verify

NetSuite Business Analyst

Remote

Full Time

Mid Level

The NetSuite Business Analyst is responsible for bridging business needs with NetSuite ERP capabilities, optimizing system use, and supporting the company’s mission to streamline and enhance business operations. This role focuses on analyzing business processes, gathering requirements, configuring NetSuite solutions, and driving process improvements. The NetSuite Business Analyst will work closely with department stakeholders to ensure NetSuite is leveraged effectively to meet organizational goals.

The following duties are not intended to serve as a comprehensive list of all duties required for this position. The job description is a summary of the major duties and responsibilities. This role may not be required to perform all duties listed and may be expected to perform additional duties as requested.

ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations:

Business Process Analysis & Requirements Gathering:

Collaborate with business users and stakeholders to understand and document business processes, pain points, and requirements related to NetSuite.
Analyze existing workflows and recommend improvements to enhance efficiency and effectiveness.
Translate business requirements into functional specifications for NetSuite configuration and enhancements.

NetSuite Configuration & Optimization:

Configure NetSuite modules, custom fields, forms, workflows, and roles to align with business requirements.
Support the implementation of new NetSuite features, modules, and integrations.
Partner with technical teams to test, validate, and deploy NetSuite solutions.

Reporting & Data Analysis:

Develop and maintain saved searches, reports, dashboards, and KPIs to support business decision-making.
Analyze data trends and provide actionable insights to stakeholders.

User Support & Training:

Serve as the primary point of contact for NetSuite-related support questions and issues.
Provide user training and documentation to ensure effective system adoption and usage.
Troubleshoot user issues and escalate technical problems as needed.

System Maintenance & Upgrades:

Assist with system audits, data integrity checks, and ongoing maintenance tasks.
Support system upgrades and new release testing to ensure business continuity.

Project Management:

Participate in NetSuite-related projects, including system enhancements, module rollouts, and process improvement initiatives.
Coordinate with cross-functional teams to ensure timely delivery of project milestones.

Compliance & Security:

Ensure compliance with company policies and security protocols, including user access management and audit trails

MINIMUM REQUIREMENTS:

NetSuite Experience: 3-5 years of hands-on experience as a NetSuite Business Analyst or similar role, with a focus on business process analysis, configuration, and reporting.
Core NetSuite Skills: Proficiency in configuring and maintaining NetSuite ERP modules (e.g., Financials, CRM, Inventory Management), creating workflows, saved searches, and reports.
Business Acumen: Strong understanding of financial and operational processes (AP, AR, GL, inventory management) to align NetSuite solutions with organizational needs.
Analytical Skills: Excellent problem-solving abilities, with experience analyzing business processes and system data to drive improvements.
Communication Skills: Superior verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.
Project Management: Strong organizational and time management skills, with the ability to manage multiple projects and priorities.
Technical Aptitude: Familiarity with SuiteFlow, SuiteAnalytics, and basic understanding of SuiteScript preferred.

Required Education and/or Certifications:

Bachelor’s degree preferred, or equivalent work experience.
Certifications: NetSuite SuiteFoundation or Business Analyst certifications are a plus

WORKING CONDITIONS:

Position is fully remote to the US only
Ability to accommodate multiple time zones with primary ET (EST/EDT)
Dedicated workspace and high-speed internet
Frequent video conference/email/chat

PHYSICAL DEMANDS:

Maintaining a stationary position for up to 50% of the workday
Consistently operate a computer and other productivity equipment, including keyboard, webcam, and document scanner
Clarity of vision of 30” or less
Ability to perceive sound in the capacity of oral communication
Exertion of up to 10 lbs. of force as related to lifting or moving of objects

Compensation for this role will vary based on factors such as qualifications, experience, skill level, and competencies. The Company will meet minimum wage or the minimum of the pay range (whichever is higher) based on city, county, and state requirements.

We are an Equal Opportunity Employer!
ePromos is committed to creating a diverse workplace environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.

We do not accept resume submissions from third party recruiters.

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address*

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

What's your citizenship / employment eligibility?*

Are you 18 years of age or older?*

Desired salary*

Do you have 3-5 years of NetSuite Support Experience?* YesNo

Do you have experience creating NetSuite functional requirements?* YesNo

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application