Come Join the ePromos Team!

At ePromos we care about every employee, we value their experiences and champion their individualities. Our employees are the experts who provide our clients with the creative ideas, long-term products, trusted resources, and viable options — everything needed to help them confidently build their brands using the simple tools on our easy-to-navigate website. We have a unique culture — one that consists of a flexible and collaborative workforce spread across the country. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.

ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise-level solutions consistently set us apart.

Greatest Companies to Work for PPB 2022!

Over the past nine years one of our industry’s leading associations, PPAI (Promotional Products Assoc. Int’l), has been conducting a top-workplace competition.

ePromos was chosen from thousands of promotional product distributors as one of the top-rated companies, determined solely by employee scores, earning us a coveted place as one of the foremost companies to work for in our industry.

Check out our other awards here.

In addition to the fun and positive work environment that we provide you will also receive:

Competitive Compensation Package
Medical, Dental, Vision, Life and Ancillary product options
HSA and FSA
Traditional and Roth 401(k) with employer matching contributions
Paid Time Off with Holidays
An engaging work life with life balance
Growth opportunities
100% remote workforce

Our Hiring Process

We accept online applications making your initial process quick and easy. Every day applications are reviewed by a member of the ePromos Hiring Team and evaluated based on your experience and skills not just the requisition you applied to, finding the best fit for you in our organization. As you begin our multi-step interview process you may meet peers, managers, directors and executive team members within our organization. We want this process to be just as informative to you, about us so ask all the questions you want!

Equal Opportunity Law Statement
FLSA Rights
OSC Right to Work
Pay Transparency
Polygraph Protection
E-Verify

NetSuite Administrator

Remote

Full Time

Mid Level

About ePromos
ePromos Promotional Products, LLC, has been a leading industry distributor in the promotional space for over 20 years! Our award-winning website combined with our sales strategy, service capabilities and enterprise level solutions consistently set us apart.

As a remote-first company, ePromos embraces flexibility, collaboration, and continuous improvement. Our team is composed of passionate professionals who thrive in a fast-paced, performance-driven culture where ideas are valued and innovation is encouraged. Our values are strong with a deep-rooted emphasis on giving back as part of our ePromos Cares mission.

At ePromos, we don’t just sell products—we help build brands. Join us and be part of a company that’s redefining the promotional marketing space through strategic thinking, bold creativity, and a people-first approach.

BASIC FUNCTION SUMMARY:
The NetSuite Administrator champions the configuration, support, and continuous improvement of the company’s NetSuite ERP platform. This role is vital for optimizing business operations, ensuring system integrity, and supporting organizational efficiency and growth. The NetSuite Administrator will work closely with the NetSuite Business Analyst and Development team members to ensure NetSuite is leveraged effectively to meet organizational goals.

ESSENTIAL FUNCTIONS: Duties, Skills, Responsibilities, and Expectations
NetSuite System Administration

Manage daily configuration, support, and maintenance of the NetSuite platform
Conduct user account maintenance, including creation, modification, and deactivation of users
Assign and adjust roles and permissions to ensure secure and appropriate system access
Perform routine system integrity checks and audits to maintain reliability and optimize uptime
Oversee imports and exports of data as required for business operations

Configuration & Customization:

Configure NetSuite to meet organizational requirements with built-in or 3^rd party tools
Define custom fields, forms, roles, and page layouts to support business processes
Establish and maintain approval workflows and structures as needed

Data Management:

Maintain data accuracy and consistency through regular audits and cleansing activities
Coordinate and facilitate data migration projects during upgrades or system changes
Manage import and export processes to ensure seamless data flow within NetSuite
Uphold data governance policies and practices for reliable data across systems

Reporting and Automation

Create saved searches, reports, dashboards, and KPIs using NetSuite’s native analytics tools
Configure and automate routine reporting to support informed business decision-making
Set up automated system notifications and reminders for key business events

User Support & Training:

Provide technical support and troubleshooting for NetSuite users
Develop and deliver training sessions, user guides, and documentation to improve adoption and proficiency
Assist with onboarding new users and ongoing education for current users
Troubleshoot user issues and escalate technical problems as needed

System Maintenance & Upgrades:

Monitor system health and performance, proactively addressing potential issues
Apply system patches and prepare for major upgrades as released by NetSuite
Test new features and communicate changes to users as part of upgrade readiness
Stay updated on NetSuite releases and enhancements for continuous improvement
Assist with system audits, data integrity checks, and ongoing maintenance tasks.

Support system upgrades and new release testing to ensure business continuity.

Testing & Documentation:

Conduct system testing for new configurations, workflows, and customizations
Document technical requirements, system changes, and processes for internal records
Maintain clear records for troubleshooting, compliance, and future system modifications

Compliance & Security:

Ensure compliance with company policies and security protocols, including user access management and audit trails.
Ensure compliance with internal policies and industry security protocols
Manage user access and permissions to safeguard sensitive organizational data
Monitor audit trails and review system activity for accountability and regulatory adherence
Promote and enforce best practices in system security and access control

MINIMUM REQUIREMENTS:

NetSuite Experience: Minimum 5 years of hands-on experience in NetSuite administration, configuration, and customization in complex environments and with third-party integrations (without developer responsibilities)

Core NetSuite Skills: Proven expertise in configuring and maintaining NetSuite ERP systems, including custom record types, fields, forms, roles, permissions, page layouts, workflows, saved searches, reports, and dashboards. Strong skills in SuiteFlow for workflow automation and NetSuite administrative tools (excluding scripting)
Administrative Capabilities: Deep understanding of NetSuite administrative functions, including user management, role-based permissions, access controls, audit trails, and data governance for system stability and security

Performance Optimization: Proficiency in performance tuning using native NetSuite techniques (indexing, caching, optimization) for scalability and efficiency
Communication Skills: Superior verbal and written communication skills, with the ability to interact effectively with both technical and non-technical stakeholders.

Problem Solving: Strong analytical skills for diagnosing and resolving technical issues by analyzing system logs, error messages, and performance metrics

Technical Aptitude: Familiarity with SuiteFlow, SuiteAnalytics, and basic understanding of SuiteScript preferred.

Education: Bachelor’s degree preferred, or equivalent work experience.

Certifications: NetSuite SuiteFoundation, NetSuite Certified Administrator, or other NetSuite Certifications are a plus.

WORKING CONDITIONS

The position is fully remote (US only).
Ability to accommodate multiple time zones, with primary ET (EST/EDT) coverage.
Dedicated workspace and high-speed internet required.
Frequent video conference/email/chat communication.

PHYSICAL DEMANDS

Maintaining a stationary position for up to 50% of the workday.
Consistently operate a computer and other productivity equipment.
Clarity of vision of 30” or less.
Ability to perceive sound for oral communication.
Exertion of up to 10 lbs. for lifting or moving objects.

We are an Equal Opportunity Employer!
We are committed to creating a diverse workplace environment and are proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status1.

We do not accept resume submissions from third party recruiters.

Apply for this position

Required*

Apply with

First Name*

Last Name*

Email Address*

Phone*

Address

Resume*

We've received your resume. Click here to update it.

Attach resume or Paste resume

Attach resume as .pdf, .doc, .docx, .odt, .txt, or .rtf (limit 5MB) or Paste resume

Paste your resume here or Attach resume file

Desired salary

Do you have job experience Administrating and Configuring NetSuite?*

How many years of NetSuite Administration experience do you have?*

Do you have any NetSuite certifications?* YesNo

If you have a NetSuite certification which do you hold? Please indicate "none" if you do not hold a certification.*

In what capacity have you obtained your NetSuite exposure?*

Posted duties are not intended to serve as a comprehensive list of all duties required in this position. This job posting is intended as a representative summary of the major duties and responsibilities. This role may not be required to perform all duties listed and may be required to perform additional duties as requested.* Acknowledged

ePromos is committed to creating a diverse workplace environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Acknowledged

The following questions are entirely optional.

To comply with government Equal Employment Opportunity and/or Affirmative Action reporting regulations, we are requesting (but NOT requiring) that you enter this personal data. This information will not be used in connection with any employment decisions, and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated. Learn more.

Gender

Race/Ethnicity

Human Check*

Submit Application